Shipping Rates & Delivery Options


Music Gear at the Speed of Sound!®
Order any in-stock item by 4:00PM EST (seven days a week, excluding holidays) and we’ll ship it via FedEx the same day!

On Time Guarantee:

If we fail to meet our shipping guarantee, we will refund all shipping charges and send you a coupon for a 20% discount on your next purchase (discount limited to $2,000). Guarantee is based on completion of your order including credit card verification, by 4 pm on the day in question. Only a few limitations apply:

  • Applies to In-stock items only.
  • Applies to credit card orders only shipped to the card holder’s billing address. Other addresses may involve a slight delay for verification.
  • Truck freight orders (too large for FedEx) may require a 24-hour delay.
  • If we ship your order on Saturday and Sunday, FedEx tracking may not be available until the next Monday.
  • Orders on newly issued Sam Ash Credit cards are subject to a one business day delay for verification.

At Sam Ash, we strive to offer the most competitive prices in the industry. We work hard to keep our shipping prices low, too! Right now, most most orders over $9.99 ship free – even heavy or over-sized items!

  • Offer valid 7 days a week, 24 hours a day!
  • Most items ship the same day!
  • Qualifying orders will be sent FedEx Ground Shipping, with some items sent USPS.
  • If we ship your order on Saturday or Sunday, FedEx tracking may not be available until the following Monday.
  • This offer valid on all purchases made on our website at and phone orders to 03-2725 0964.
  • Since our FREE Shipping offer only apples to orders that are sent via GROUND, Free Shipping is not available on orders shipping to AK, HI and PR.
  • This offer does not apply to APO/FPO, international addresses.

* May Exclude heavy and/or oversized items.

Shipping estimates do not include weekends. If you have any question about shipping charges, don’t hesitate to call us toll-free at 03-2725 0964. Our sales associates will be glad to provide you with an accurate shipping quote.

FedEx Saturday Delivery

Saturday delivery may be available on certain orders. Call 03-2725 0964 for more information.

Shipping Cut-Off Times

If you choose Next Day or Second Day Air shipping, and place your order before 4:00 PM Prevailing Eastern Time, Monday through Friday, we guarantee same day shipping unless it is held for address or credit card verification. You can check the shipping status of your order through the My Account link on this site.

We Ship 7-Days a Week

Our warehouse and shipping departments ship orders 7-days a week. Since FedEx does not pick up Sunday orders until Monday, if you place an order on the weekend for Next Day Air, be aware that this order will not be picked up by FedEx until Monday for delivery Tuesday.

Overweight Items

Due to weight, certain items may have additional shipping charges. These items are clearly marked on the site.
No weight restrictions!

Oversize Items

Oversize items are items that are too large (or heavy) to ship by standard ground. These items must be shipped by truck freight.

Refunds of Shipping

If you return an item, your refund will not include the original shipping costs.